We take over, repair, upgrade and service existing Loxone installations, and build the custom logic that makes a building work the way it should. And when you need new Loxone equipment, we supply and install that too.
Most of our work starts with a system somebody else installed. Tell us what you have and we will tell you honestly what it needs.
Your original installer has moved on, retired, or left a project unfinished. We adopt the installation, work out exactly what is there, and take full responsibility for it from that point on.
Miniserver communication errors, extension conflicts, lighting or blinds behaving oddly, network faults. We diagnose the actual cause instead of guessing at it.
Bring an ageing installation back up to standard: current software versions, modern app access, extra rooms and functions, and noticeably better performance.
A regular health check and someone to call for the small changes a building always needs. Ideal if you would rather not think about your system until something needs doing.
The bespoke part of a Loxone system: logic, integration and refinement that only an engineer who works with the platform every day can build well.
As registered Loxone Partners we supply genuine Loxone equipment for new builds, renovations, extensions and replacements. Bought through us, it arrives installed, programmed, documented and supported by the same team that services it.
Ask for a quoteWe are registered Loxone Partners. The platform is what we work with every day, which means official access to the tools, software and technical support behind your building.
Working on a system we did not install holds no fear for us. We audit first, document what is there, and only then recommend anything.
We do supply Loxone equipment, but we never lead with it. If a repair, a setting change or a reconfiguration is the answer, that is what we will tell you.
Every takeover ends with a documented installation: what is fitted, how it is configured, and where the project file lives so it is never lost again.
If something on this list looks familiar, it is almost certainly something we have dealt with before.
Send us what you know: the property, roughly what is installed, and what is not working as it should. A phone call is usually the quickest start.
We look at your Miniserver, project file and network, remotely where access allows and on site where it does not, and tell you what condition the installation is really in.
We become the partner responsible for your system, document it properly, and agree in plain terms what needs doing first, next and later.
Repairs, upgrades and improvements are carried out, then looked after with service visits and remote support for as long as you need us.
Straight answers at every stage. If your system does not need work, we will say so.
New Forest Technology Services is a technology services company working across the New Forest, Hampshire and the surrounding counties. Our Loxone division exists for one reason: to look after Loxone buildings properly, whether we installed them or not.
Many of the owners we work with came to us when their original installer left the industry, moved away, or stopped answering the phone. Others simply wanted a partner who understands the platform and is prepared to keep coming back.
As registered Loxone Partners we work to Loxone’s standards, with official access to the software, technical documentation and support that sits behind every installation.
The things owners most often ask us, especially when a system has been left behind by its original installer.
Not covered here? Call 01425 705035 or send an enquiry and we will answer it personally.
If your system is down, call rather than email. We can often diagnose the cause remotely while we are on the phone with you.
